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5 WAYS THAT QANTAS IS USING DATA TO DELIGHT CUSTOMERS & BUILD LOYALTY
By Umbel. USING DATA ANALYTICS TO REDEFINE CUSTOMER SERVICE, IN-FLIGHT SERVICE, LOYALTY PROGRAMS & MARKETING Most people will agree that air travel today isn’t the…
7 BIG DATA BLUNDERS YOU’RE THANKFUL YOUR COMPANY DIDN’T MAKE
Research by Umbel. WHEN IT COMES TO BIG DATA, LEARNING FROM EXPERIENCE OFTEN MEANS LOSING CUSTOMERS. INSTEAD, LET THE OTHER GUYS DO THE BIDDING FOR…
Is Your Event Ready for Augmented Reality?
Research by Umbel. Just last year, Microsoft imagined in a Super Bowl ad how their augmented reality (AR) device could change the NFL, including overlaying…
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