5 WAYS THAT QANTAS IS USING DATA TO DELIGHT CUSTOMERS & BUILD LOYALTY

5 WAYS THAT QANTAS IS USING DATA TO DELIGHT CUSTOMERS & BUILD LOYALTY

By Umbel. USING DATA ANALYTICS TO REDEFINE CUSTOMER SERVICE, IN-FLIGHT SERVICE, LOYALTY PROGRAMS & MARKETING Most people will agree that air travel today isn’t the memorable, fun experience it used to be. We now associate travel with stress, bad food, delays, over-priced tickets and extra charges for seat selection, priority boarding, checked-in bags, aisle seats…

7 BIG DATA BLUNDERS YOU’RE THANKFUL YOUR COMPANY DIDN’T MAKE

7 BIG DATA BLUNDERS YOU’RE THANKFUL YOUR COMPANY DIDN’T MAKE

Research by Umbel. WHEN IT COMES TO BIG DATA, LEARNING FROM EXPERIENCE OFTEN MEANS LOSING CUSTOMERS. INSTEAD, LET THE OTHER GUYS DO THE BIDDING FOR YOU, AND LEARN FROM THEIR MISTAKES.   Big data, especially the right data, has the potential to completely transform how companies communicate with their customers and fans. With new technology…

10 Ways Stadiums & Venues Are Using Technology to Delight Fans & Keep Them Coming Back

10 Ways Stadiums & Venues Are Using Technology to Delight Fans & Keep Them Coming Back

By Umbel. Data and new technology are changing fan experiences at stadiums and venues like never before. Teams and venues are using data, apps, beacons and digital innovation to improve operations, player performance and fan experiences. The top priority is to bring fans to stadiums, put them in the center of the action and create…

13 retail companies already using data revolutionize shopping experiences

13 retail companies already using data revolutionize shopping experiences

FROM IBEACONS AND SENSORS TO AUGMENTED REALITY – HOW INNOVATIVE RETAILERS ARE REDEFINING ONLINE AND OFFLINE SHOPPING   A research by Umbel.com/. The digital revolution has accelerated global change in multiple industries especially finance, healthcare, entertainment, sports and retail. For retail and consumer goods companies in particular, while the challenges may be daunting, the revenue…

10 Data Points That Prove That Soccer Has Finally Made it in America

10 Data Points That Prove That Soccer Has Finally Made it in America

This question has been asked many times before on our homepage. Has soccer finally made it as a mainstream American sport? In the U.S., soccer’s popularity has been eclipsed by American football, basketball, baseball, hockey and even golf for decades. But that’s about to change. On Sunday, July 5, the U.S. women’s soccer team overwhelmed…

UMBEL PARTNERS WITH JANRAIN TO PROVIDE SECURE, ACTIONABLE SOCIAL ANALYTICS

UMBEL PARTNERS WITH JANRAIN TO PROVIDE SECURE, ACTIONABLE SOCIAL ANALYTICS

PARTNERSHIP ALLOWS COMPANIES TO LEVERAGE SOCIAL DATA ANALYTIC INSIGHTS TO UNDERSTAND, GROW AND BETTER ENGAGE WITH ONLINE AUDIENCES Austin, Texas – Umbel Inc, the standard for people-based audience measurement, today announced an innovative new partnership with Janrain, the leading provider of user management solutions on the Web. A deep technical integration, via Backplane instantly adds Umbel’s real-time…