Author: Umbel

By Umbel. USING DATA ANALYTICS TO REDEFINE CUSTOMER SERVICE, IN-FLIGHT SERVICE, LOYALTY PROGRAMS & MARKETING Most people will agree that air travel today isn’t the memorable, fun experience it used to be. We now associate travel with stress, bad food, delays, over-priced tickets and extra charges for seat selection, priority boarding, checked-in bags, aisle seats…

Research by Umbel. WHEN IT COMES TO BIG DATA, LEARNING FROM EXPERIENCE OFTEN MEANS LOSING CUSTOMERS. INSTEAD, LET THE OTHER GUYS DO THE BIDDING FOR YOU, AND LEARN FROM THEIR MISTAKES.   Big data, especially the right data, has the potential to completely transform how companies communicate with their customers and fans. With new technology…

Research by Umbel. Just last year, Microsoft imagined in a Super Bowl ad how their augmented reality (AR) device could change the NFL, including overlaying stats of players while you watch or transforming your entire wall into a massive screen. While that commercial was just a “what if,” augmented reality is, well, a reality. In fact, Pepsi…

Written by Umbel. Attending a multi-day music festival has become almost a rite of passage for the Millennial generation. There are currently more than 800 music festivals in the U.S. alone. Aggressive pricing, a huge lineup of top performers, diversity in music genres, social media buzz and an abundance of cheap rentals on sites like…

By Umbel. Data and new technology are changing fan experiences at stadiums and venues like never before. Teams and venues are using data, apps, beacons and digital innovation to improve operations, player performance and fan experiences. The top priority is to bring fans to stadiums, put them in the center of the action and create…

FROM IBEACONS AND SENSORS TO AUGMENTED REALITY – HOW INNOVATIVE RETAILERS ARE REDEFINING ONLINE AND OFFLINE SHOPPING   A research by Umbel.com/. The digital revolution has accelerated global change in multiple industries especially finance, healthcare, entertainment, sports and retail. For retail and consumer goods companies in particular, while the challenges may be daunting, the revenue…

Case study by Umbel. Among all on the Internet of Things and big data hubbub, we decided to go looking for the real-deals in town, and the cities and the people who populate them that are making a data-driven future a thing of our current realities. Below, the top cities that are putting data to…

This question has been asked many times before on our homepage. Has soccer finally made it as a mainstream American sport? In the U.S., soccer’s popularity has been eclipsed by American football, basketball, baseball, hockey and even golf for decades. But that’s about to change. On Sunday, July 5, the U.S. women’s soccer team overwhelmed…

PARTNERSHIP ALLOWS COMPANIES TO LEVERAGE SOCIAL DATA ANALYTIC INSIGHTS TO UNDERSTAND, GROW AND BETTER ENGAGE WITH ONLINE AUDIENCES Austin, Texas – Umbel Inc, the standard for people-based audience measurement, today announced an innovative new partnership with Janrain, the leading provider of user management solutions on the Web. A deep technical integration, via Backplane instantly adds Umbel’s real-time…

By Umbel. HOW BEACONS AND BIG DATA WILL USHER IN THE FUTURE OF STREAMLINED CONSUMER EXPERIENCES Businesses large and small are fast realizing the importance of big data and are investing huge amounts of time and money to gather it. For retailers, the ROI potential from unified big data collection is exponential. After all, retailers…